MY SIMPLE

refund policy

POLICY FOR SESSIONS:

  • Payment in full is due before or on your session day. If payment is not completed before/on your session day, we'll reschedule a different time & date for your session. Note that during Senior season, I generally book about 2 months in advance, and your rescheduled date may not be soon.  I'm totally willing to set up online payment plans if it works best for you. :) 
  • In the case of camera failure, bad weather, or any other unforeseen incident that prevents me from shooting on a scheduled date, a new future date will be scheduled on my next available date.
  • If you need to reschedule a portrait session, please give me a week's notice if possible, and we'll reschedule a different date & time for your session.
  • Due to my consistent waiting list, if you need to completely cancel your portrait session, a refund may be possible if you give at least a week's notice.

There will be no refunds of any deposit or payment if you fail to attend your session.

POLICY FOR delivered IMAGES:

Due to the nature of digital downloads, print costs, file hosting, and the time & effort I put into each session before, during, and after, I have a strict NO REFUND POLICY. Refunds/partial payment will not be allowed due to "not liking your photos". Once a transaction has been completed, it is considered non-refundable. I will be happy to do a reasonable amount of extra retouching after final images have been delivered if needed.